Check out our Frequently Asked Questions below. If you still need help please contact us.


Where do you ship to?

We currently only ship to the US, UK and Canada. But we are always looking to expand our shipping profiles in the future!

How long does shipping take?

Shipping takes around 5-7 business days depending on the current order log.

How do I track my order?

We ship all packages with USPS. You will be emailed a tracking number and you can track packages on the USPS website.


How do I return an item?

Because of the nature of cosmetics we do not accept returns at this time.

But what if I have an problem with my order?

Please use the contact page and we can help!

Can I exchange for a different item?

Again, because of the nature of cosmetics and lip balm we do not do exchanges at this time.


Do you have any vegan lip balms?

Yes! Several of our lip balms are naturally vegan. Under each ingredient listing, if the product is tagged vegan, it will say this product is vegan.

Can I place a wholesale order?

Yes! We are currently accepting wholesale orders! Please use the contact page and title your message Wholesale and I'll get back to you right away!

Are all your products plastic free?

Yes! Every single product we offer is plastic free. We package our lip balms in paperboard containers.

Are your ingredients listed?

Yes! A detailed list of each ingredient is in each product listing.